This Privacy Policy describes how nepalhillstea.ca (“the Site”, “we”, “us”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

If you have questions about this policy, need more information about our privacy practices, or would like to make a complaint, please contact us at:

Email: info@nepalhillstea.ca

Collect Personal Information

When you visit the Site, we collect certain information about your device, how you interact with the Site, and information required to process your purchases. We may also collect additional information if you contact us for customer support.

“Personal Information” refers to any information that can identify an individual.

Below is a detailed outline of the information we collect and why.

 

Device Information

Purpose of collection:

To load the Site accurately and analyze Site usage for optimization.

Source of collection:

Automatically collected through cookies, log files, web beacons, tags, or pixels.

Disclosure for business purposes:

Shared with our e-commerce processor, Shopify.

 

Personal Information collected:

• Browser version

• IP address

• Time zone

• Cookie information

• Pages/products viewed

• Search terms

• Site interaction details

Order Information

Purpose of collection:

To provide products/services, process payments, arrange shipping, deliver invoices/order confirmations, communicate with you, screen for fraud, and—if you allow—send product updates or offers.

Source of collection:

Collected directly from you.

Disclosure for business purposes:

Shared with Shopify.

Personal Information collected:

• Name

• Billing and shipping address

• Payment information (credit card numbers and other supported methods)

• Email address

• Phone number

Sharing Personal Information

We share your Personal Information with service providers to help us operate our store and fulfill our contracts with you.

Examples:

• Shopify:

  We use Shopify to power our online store.

  Shopify Privacy Policy: https://www.shopify.com/legal/privacy

• Legal compliance:

  We may share your information to comply with laws, respond to subpoenas, warrants, or other lawful requests, or protect our rights.

Using Personal Information

We use your Personal Information to provide our services, including:

• Offering products for sale

• Processing payments

• Shipping and fulfilling orders

• Sending invoices and confirmations

• Communicating with you

• Sharing new product information, offers, or updates

Cookies

Cookies are small files downloaded to your device when you visit the Site. They improve your browsing experience by remembering preferences and providing insights into how the Site is used.

We use functional, performance, advertising, and social media/content cookies.

Shopify’s full list of cookies is available here:

https://www.shopify.com/legal/cookies

Cookies Necessary for the Functioning of the Store

 

Name	Function	Duration
_ab	Used in connection with access to admin.	2 years
_secure_session_id	Navigation through a storefront.	24 hours
_shopify_country	Checkout functionality.	Session
_shopify_m	Managing customer privacy settings.	1 year
_shopify_tm	Managing customer privacy settings.	30 minutes
_shopify_tw	Managing customer privacy settings.	2 weeks
_storefront_u	Updating customer account information.	1 minute
_tracking_consent	Tracking preferences.	1 year
c	Checkout functionality.	1 year
cart	Shopping cart functionality.	2 weeks
cart_currency	Shopping cart functionality.	2 weeks
cart_sig	Checkout functionality.	2 weeks
cart_ts	Checkout functionality.	2 weeks
cart_ver	Shopping cart functionality.	2 weeks
checkout	Checkout functionality.	4 weeks
checkout_token	Checkout functionality.	1 year
dynamic_checkout_shown_on_cart	Checkout functionality.	30 minutes
hide_shopify_pay_for_checkout	Checkout functionality.	Session
keep_alive	Buyer localization.	2 weeks
master_device_id	Merchant login.	2 years
previous_step	Checkout functionality.	1 year
remember_me	Checkout functionality.	1 year
secure_customer_sig	Customer login.	20 years
shopify_pay	Checkout functionality.	1 year
shopify_pay_redirect	Checkout functionality.	30 min, 3 weeks, or 1 year
storefront_digest	Customer login.	2 years
tracked_start_checkout	Checkout functionality.	1 year
identity-state	Customer authentication.	24 hours
identity-state-<>	Customer authentication.	24 hours
identity_customer_account_number	Customer authentication.	12 weeks

 

Reporting and Analytics Cookies

 

Name	Function	Duration
_landing_page	Track landing pages.	2 weeks
_orig_referrer	Track landing pages.	2 weeks
_s	Shopify analytics.	30 minutes
_shopify_d	Shopify analytics.	Session
_shopify_s	Shopify analytics.	30 minutes
_shopify_sa_p	Marketing & referrals analytics.	30 minutes
_shopify_sa_t	Marketing & referrals analytics.	30 minutes
_shopify_y	Shopify analytics.	1 year
_y	Shopify analytics.	1 year
_shopify_ga	Shopify + Google Analytics.	Session
customer_auth_provider	Shopify analytics.	Session
customer_auth_session_created_at	Shopify analytics.	Session

 

Cookie Duration

Session cookies last until you stop browsing.

Persistent cookies remain until they expire or are deleted.

Most persistent cookies on our Site last between 30 minutes and 2 years.

You can manage cookies in your browser settings. Blocking cookies may limit Site functionality.

Learn more at: https://www.allaboutcookies.org/

Do Not Track

Because there is no industry standard for responding to “Do Not Track” signals, we do not change our data practices when such signals are detected.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

Complaints

If you would like to file a complaint, please contact us using the details provided in the Contact section above.

 

Last updated: November 18, 2025