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Details about our Tea
xMuscatel Black || Floral, Fruity, and Incredibly Refined
Meet Muscatel Black — a tea that dances between elegance and depth. Crafted at Norling Speciality Tea in Illam, Nepal, this black tea blooms with floral top notes and the signature muscatel character — that rare, wine-like sweetness loved by connoisseurs. Smooth, fragrant, and irresistibly layered, it’s the taste of high-mountain craftsmanship at its finest.
What Makes Our Muscatel Black Tea Great:
- Signature Muscatel Flavour – A naturally sweet, winey profile with floral overtones and a soft, lingering finish.
- Aromatic and Balanced – Fragrant layers of mountain flowers and ripe fruit unfold beautifully in every steep.
- Grown in Illam’s Highlands – Cultivated at 5135 FT, where misty mornings and rich soil bring out the muscatel distinction.
- Organic & Handpicked – Organically produced, each leaf is carefully plucked and processed in small batches to preserve aroma and texture.
- Smooth Daily Luxury – Medium caffeine content makes it a perfect afternoon indulgence or a refined companion to quiet moments.
Story about this Muscatel Black Tea:
From the serene hills of Illam, Muscatel Black reflects the artistry of Nepali tea makers who have perfected the delicate balance of floral brightness and fruity sweetness. Each batch tells a story of altitude, care, and tradition passed down through experimental tea making.
Craftsmanship:
Leaves are handpicked and gently oxidised to capture the signature muscatel tone — a natural interplay of floral and honeyed fruit notes that develop only under precise temperature and humidity conditions found in Suryodaya’s unique microclimate.
When to Enjoy:
Perfect for slow mornings or calm afternoons when you want to sip something elegant, aromatic, and deeply satisfying.
Brewing Guide:
- Tea Type - Organic Nepali Black Tea (Loose Leaf, Muscatel Style)
- Steep Time - 3–4 minutes
- Water Temperature - 95-100 °C
- Serving Size - 1 tsp (2.5 g) per 200 ml cup
- Best Enjoyed - Hot
Compliance Details:
- Ingredients - 100% Organic Nepali Black Tea
- Allergens/Caffeine - Contains Caffeine (Medium–High); Allergen-Free
Shipping & Return Policy
xShipping Policy
Where We Ship
We currently ship to Canada and Europe using Canada Post, DHL, or a trusted local delivery partner.
Order Processing Time
All orders are processed within 1–2 business days. Delivery times vary based on your location and the shipping method selected at checkout.
Shipping Rates
We offer Free Shipping on Orders above $60. For smaller orders flat rate shipping is available: ON, QC - $6 FLAT SHIP YT, NWT, NU : CARRIER CALCULATED REST PROVINCES: $10 FLAT SHIP
Tracking & Notifications
Once your order is shipped, you will receive a tracking number via email to monitor the status of your delivery.
Shipping Analytics
Our Commitment
Your satisfaction is our top priority. We strive to provide a smooth and reliable shipping experience with every order.
Refund Policy
As a startup business, we highly appreciate your purchase and your love for authentic, artisan-produced teas. We are confident that you will like our excelsior products. However, if you decide to return the products:
Returns
We have a 30-day return policy, meaning you have 30 days from receipt to request a return.
To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@nepalhillstea.ca.
If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@nepalhillstea.ca.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-returnable Items
If the products are opened or tampered with, we will not accept the return.
Refunds
We will notify you once we’ve received and inspected your return and let you know whether the refund has been approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days.
Please remember it can take some time for your bank or credit card company to process and post the refund, too.
If more than 15 business days have passed since we’ve approved your return, please get in touch with us at info@nepalhillstea.ca.
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